Get paid for the care
you provide.
The facility's AI for independent mental health and addiction treatment centers. From clinical documentation and ASAM assessments to initial authorizations, concurrent reviews and denial appeals, Cendri drafts the documentation your teams need using data already in your EHR. Every draft is checked against the chart and tailored to the payer's requirements. Clinicians always have the final say. Less administrative burden. More time for patients. Built to help your facility get paid for the care you provide.
Live on Kipu and Sunwave. Other EHRs with API access can be set up during onboarding.
Days are lost in the notes.
Behavioral health authorizations are rarely denied outright — the loss is quieter:
Approvals that come back shorter than the care your team requested.
Concurrent reviews that step a patient down because the chart didn’t justify the level of care.
Claims paid at a lower level than the care you delivered, or taken back months later in an audit.
Your EHR records that an authorization was approved. It doesn't show you what you left on the table.
Reads the whole chart.
Connects to Kipu and Sunwave. API sync pulls the majority of the chart in real time — then every night it reads what the API didn’t catch: confirmation labs, med administration records, scored assessments, scanned outside records. Measured every night against your EHR, so you can see exactly what Cendri has.
Builds the case.
Auth packages, concurrent reviews, ASAM and LOCUS, peer-to-peer briefs — drafted from the intake assessment, clinical notes, and what the patient reported. Each requests the level of care your clinician documented.
Flags the gaps before the review.
Before each review, Cendri lists what the insurer will find missing — an out-of-date suicide screen, a vague therapist note, no step-down plan — and sends it to the right person on your team.
The number that matters: authorized days per completed stay.
We pull your authorization records straight from your EHR — by insurer and level of care — and track authorized days per stay before and after Cendri. Same records, same measure, side by side. We don't take credit for anything we can't show you.
What Cendri Measures
On every package Cendri drafts, we record what you asked for and what the payer allowed — by payer and level of care.
Preventable denials — expired filing windows, documentation never received, eligibility not met — each carrying a reason code, catchable before submission.
Denied claims that close with no documented appeal outcome. Not proof nobody appealed — proof nobody can tell.
Most systems record that an authorization was approved. Almost none record what you asked for against what you got. That is the entire gap, and it is invisible to the facility's own software.
Built for the independent facility.
Your clinicians sign everything.
Every authorization, appeal, and note Cendri drafts is reviewed and approved by your clinician before it leaves the facility.
Flat per-bed fee, plus a tiered share of results.
A flat fee per bed for the clinical tools, and a tiered share of the dollars we save or add in authorized days — paid only after it proves out.
Works inside the EHR you already use.
No rip-and-replace.
Your patients' data is protected.
HIPAA on AWS under a signed BAA, field-level encryption, and 42 CFR Part 2 consent enforced before anything leaves your program.
Put the AI on your side.
A pilot connects Cendri to your Kipu or Sunwave, freezes your baseline, and shows you authorized days per stay before and after, at no cost. If the number doesn't move, you'll see that too.
Request a PilotBuilt for HIPAA + 42 CFR Part 2 from day one.
Consent-aware architecture — not bolted on as an afterthought.
HIPAA Infrastructure
AWS + Supabase under signed BAAs.
42 CFR Part 2
SUD data stripped without consent.
Penetration Tested
Qualysec, April 2026 — all closed.
AES-256-GCM Encryption
Field-level PHI encryption at rest.
Survey-Ready Documentation
Mapped to Joint Commission and CARF standards
How Cendri fits your stack.
A reconciliation layer — not a replacement for your EHR or billing workflow.
Your EHR stays the chart of record
Live API integrations with Kipu and Sunwave — census, medications, clinical notes, utilization reviews, insurance — plus a nightly chart read for confirmation labs, MARs, scored assessments, and attached documents the APIs don’t expose. Additional EHR integrations built per facility.
Your billing workflow does not change
Cendri drafts payer-specific auth letters and denial appeals. Your team reviews and submits through your existing clearinghouse — nothing to rip out.
The facility’s AI.
Built with the independent facility in mind — purpose-built for BH/SUD, governed AI, HIPAA-aligned, and 42 CFR Part 2 enforced before anything leaves the program.
Onboarding is a configuration exercise, not a development project.